This support article assumes that you've already passed KYC verification and created your Play+ account since ZenSports requires that all customers pass KYC/AML verification and create a Play+ account before depositing funds via PayPal. If you have not already passed KYC verification or created your Play+ account, you will need to do that first before proceeding to deposit funds via PayPal.
Here is a general flow on how deposits using PayPal work:
PayPal ---> Play+ account ----> ZenSports wagering account
Here's how to deposit / fund using PayPal:
Tap on "Funds" at the bottom navigation bar on the main page of the ZenSports app, then select "Deposit Funds".
If this is your first time making a deposit, you'll be shown a different screen compared to if you've already saved card/bank information in the past. On the "Fund My Account" screen, enter the amount you'd like to deposit in the "Fund Amount" field, then tap on the "PayPal" option:
If this is your second time making a deposit, you'll be shown a different screen compared to if you haven't already previously made a deposit. Since you saved your card/bank information from your prior transaction(s), the default option for your next transaction will be "Bank Card" or "Online Banking".
To change this, tap on the drop-down menu at the top of your screen:
Select "PayPal" on the next screen to use this option to fund your next transaction:
Enter the amount you'd like to deposit in the "Fund Amount" field, then tap on "Add Funds".
Review and confirm the funding amount and transaction fee. If everything looks good, tap the "PayPal Checkout" button:
Enter your PayPal email address or mobile number, then tap on "Next":
Enter your PayPal password, then tap on "Log In":
Select from the list of options which PayPal account you'd like to fund your account with, then tap on "Complete Purchase":
Your Play+ account has now been successfully funded. You still need to complete two final steps to transfer those funds from your Play+ account into your ZenSports wagering account in order to place bets. On the "Congratulations" screen, scroll down to where you see the "Transfer Amount" box, enter in the amount that you'd like to transfer to your ZenSports wagering account, and tap the "Transfer" button:
Enter the last four digits of your Social Security Number and tap on "Continue":
You will be shown the "Transfer Successful" page below after the transfer to your ZenSports wagering account is successful, and you'll then see these funds sitting in your ZenSports wagering account wallet:
You can also choose to transfer funds from your Play+ account to your ZenSports wagering account later. Here is a guide on how to do so: