Please follow the instructions below carefully to withdraw your funds via wire transfer. Most importantly, be sure that you send the request email from the same email address that's on file with your ZenSports account and that your address and date of birth are the same as in your ZenSports account.
Wire Withdrawal Instructions
Send an email to [email protected] with the subject line of Wire Transfer Withdrawal Request. Include the following information in the body of your email:
First and Last Name (Beneficiary Name)
Bank Address
Account Number
Routing Number
Your Complete Mailing Address
Your Date of Birth
Withdrawal Amount
Outgoing wire transfers from withdrawal requests will be sent within 5 business days of the request, excluding weekends, US holidays, and other observed banking holidays. Generally speaking, you should then receive the wire transfer into your bank account 24 business hours after we send it. However, processing times by your bank may vary.
NOTE: Non-VIP customers who meet the following criteria will be charged a First Time & Out-Of-State Withdrawal Fee of $50:
Customer home address & bank are located outside the state of Tennessee.
Customer is attempting to withdraw an amount less than $2,000.
Customer has not reached an account betting volume of more than $5,000 since opening their ZenSports account.
Fee will be deducted from your wire transfer amount, following the confirmation of your wire transfer request.