Gaming and legal regulations require that we verify you are who you say you are, that you're not a criminal laundering money through ZenSports for nefarious purposes, etc. This means that ZenSports is responsible for collecting "Know Your Customer" (KYC) and "Anti Money Laundering" (AML) documentation from you before you can deposit funds or place a bet in the ZenSports app.
All customers that wish to deposit funds or place a bet must get KYC/AML verified.
ZenSports has partnered with Shufti Pro to process KYC/AML verifications. We've integrated this verification process directly within the ZenSports app, so you never need to leave and go somewhere else to get KYC/AML verified.
If you ever have any questions or problems getting verified, just chat with us in the app or on our website.
How To Get Verified
Check out the following support articles for step-by-step instructions on getting KYC/AML verified:
KYC/AML verification method