However, for those customers who are finding that the automated option within our app isn't working for them, ZenSports also has another manual alternative to submit your KYC/AML verification info. The manual alternative is via the Yoti app.
To submit your verification via Yoti, follow these steps:
Download the Yoti mobile app from their website (Android or iOS):
Create a Yoti account and upload the required documents and information.
Go to the ZenSports KYC/AML verification page:
Submit your Yoti profile via the above ZenSports verification page.
Send an email to us at [email protected] or chat with us in the app and let us know once you've submitted the above KYC/AML verification info via our Yoti page. We'll then manually take care of approving your KYC/AML verification within ZenSports. 😊