**NOTE: this support article is only for those that made their first deposit into their ZenSports account prior to 5:00pm Pacific Time on February 23, 2021, and still have Free Play Bonus funds to use. All customers that have made deposits after 5:00pm Pacific Time on February 23, 2021 are now part of the Welcome Bonus program that ZenSports offers, and are NOT eligible to participate in the old Free Play Bonus program.
How does the Free Play Bonus offer work?
First, make a deposit into your ZenSports account. The deposit can be in SPORTS tokens, ICX, Bitcoin, or dollars (USD).
ZenSports will match your first three deposits with a Free Play Bonus in SPORTS tokens, up to a total maximum lifetime bonus of $100 worth of SPORTS tokens. The Free Play Bonus will show up within the SPORTS wallet of your ZenSports account immediately once you make a deposit.
If you Win with the Free Play Bonus, you get to keep the winnings in your SPORTS Available Balance, and then the original Free Play Bonus will get deducted from your account. So the winnings from the Free Play Bonus turn into real cash for you. For example, if you place a 25,000 SPORTS tokens bet with your Free Play Bonus and win 10,000 SPORTS tokens with that bet, you’ll receive the bet winnings of 10,000 SPORTS tokens into your SPORTS Available Balance, the original Free Play Bonus bet of 25,000 SPORTS tokens will be deducted from your balance, and you can withdraw or sell your 10,000 SPORTS token bet winnings!
If you Lose with the Free Play Bonus, no harm no foul! Nothing beyond the original Free Play Bonus bet amount gets deducted and you haven’t lost any of your own money, so no big deal! Pretty cool, eh?
But wait, you said that I could earn up to $500 worth of SPORTS tokens in Free Play Bonuses!
You're right, we did! If you were referred to ZenSports by someone else, and you enter in their referral code when signing up for a new ZenSports account, then instead of receiving a $100 worth of SPORTS tokens as a Free Play Bonus, you'll receive $500 worth of SPORTS tokens as Free Play Bonus!
The most important thing to keep in mind in order to get the $500 Free Play Bonus is that you MUST redeem the referral code when signing up for a new ZenSports account the first time — you can NOT redeem it after you’ve already created a ZenSports account. The screen to redeem the code is obvious and transparent when signing up, so no excuses:
TERMS & CONDITIONS OF THE FREE PLAY BONUS:
SPORTS is not a stable coin -- it's not pegged to USD, Tether, or any other stable coin. It fluctuates based on the current market price that is traded within our app and on P2PB2B. ZenSports does not control the price of SPORTS in any way, shape, or form. You should truly view SPORTS tokens as a bonus, and not as guaranteed money or having a guaranteed value.
The number of SPORTS tokens awarded as part of your Free Play Bonus is calculated based on the spot exchange rate from the ZenSports Trading Exchange between the currency you're depositing and SPORTS tokens as of the very moment that you make an Initial Deposit. For example, if you deposit $100 (or 100 USDT) at 11:32am, and the exchange rate between SPORTS/USD at 11:32am = $0.0001 per 1 SPORTS token, then the number of SPORTS tokens you'd receive for the Free Play Bonus would be 1,000,000 SPORTS.
The Free Play Bonus will first be applied to any bets using bonus tokens that are settled prior to any bets using your own deposited funds that are settled. NOTE: this doesn't mean when bets are accepted. It means when bets are settled, which is either 24 hours after results are submitted if the Maker won, or immediately after results are submitted if the Taker won, the results are Tied, or the results are Postponed/Cancelled.
There is a 100% rollover requirement on both the Initial Deposit that you make and the Free Play Bonus (this is to prevent customers from simply making a deposit and then immediately withdrawing it to get the bonus).
If any bets you place with the Initial Deposit or Free Play Bonus have their games/events postponed or cancelled, you must re-bet with those funds -- postponements or cancellations are not considered a "win", even though those funds are refunded into your wallet.
To prevent fraudulent transactions, you MUST use your initial deposit and Free Play Bonus against ZenSports created bets -- you can NOT use your initial deposit and/or Free Play Bonus to bet against other Makers besides ZenSports.
You can not use the Initial Deposit or Free Play Bonus to be the Maker on any bets -- you must be the Taker on all Initial Deposit and Free Play Bonus bets.
Wash betting (taking both sides of the same bet) with yourself or others using the Initial Deposit or Free Play Bonus in order to be guaranteed to win or to cash out 50% of the Free Play Bonus is strictly prohibited.
All customers are required to go through KYC/AML verification before withdrawing funds, and each customer is allowed ONE $100 / $500 Free Play Bonus. NO EXCEPTIONS.
Abuse, fraud, or cheating will NEVER be tolerated. This includes, but is not limited to the following:
Signing up for multiple accounts in order to get multiple bonuses.
Pooling or sharing of funds with others in order to get multiple bonuses with the same funds. All funds used to bet within ZenSports must be funds that you yourself own. In the case of SPORTS tokens, this means tokens you either purchased on P2PB2P, the ZenSports exchange, or were granted to you via an authorized air drop or dividend by ZenSports. SPORTS tokens not obtained in one of these three manners may NOT be used for the Free Play Bonus (but may be used for regular betting within ZenSports).
Wash betting with yourself or others using your Initial deposit and/or Free Play Bonus in order to be guaranteed to win.
Knowingly violating any other of the Terms & Conditions of the Free Play Bonus Program.
We also recommend re-reading our broader Terms & Conditions if you haven't done so recently.
**ZenSports reserves the right to modify or end this bonus program at any time for all customers or just specific customers that it deems necessary,